Shipping policy
At Fanora, we proudly offer worldwide shipping to customers across the globe.
1. Order Processing
Orders are typically processed within 1-3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
2. Shipping Time
Estimated delivery time:
• Canada: 7-10 business days
• United States: 7-10 business days
• Europe: 7-12 business days
• Australia & New Zealand: 7-12 business days
• Other International Destinations: 7-15 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.
3. Shipping Costs
We proudly provide FREE SHIPPING on all orders worldwide.
No minimum purchase requirement applies.
4. Order Tracking
Tracking information will be provided once your order has been shipped.
Customers may track their shipments using the tracking number provided in the shipping confirmation email.
5. Customs and Import Duties
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country.
Such charges are the responsibility of the customer.
6. Lost Packages
If your package appears lost in transit, please contact us immediately.
We will work with the shipping carrier to investigate and provide an appropriate resolution whenever possible.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Fanora is not responsible for delays or losses resulting from incorrect or incomplete shipping details submitted at checkout.
Contact Information
Email: support@fanora.website
Phone: +1 604 469-1541
Address:
507-3001 Terravista Pl
Port Moody, BC, V3H 5A2
Canada